{"id":26140,"date":"2025-07-25T14:00:35","date_gmt":"2025-07-25T12:00:35","guid":{"rendered":"https:\/\/www.vita.sk\/?post_type=product&#038;p=26140"},"modified":"2026-09-20T08:37:27","modified_gmt":"2026-09-20T06:37:27","slug":"program-bsc-spravca-helpdesku-a-technickej-dokumentacie","status":"publish","type":"product","link":"https:\/\/www.vita.sk\/en\/program-bsc-spravca-helpdesku-a-technickej-dokumentacie\/","title":{"rendered":"Program BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie"},"content":{"rendered":"<p><strong>Vzdel\u00e1vac\u00ed program BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie<\/strong> je ide\u00e1lny pre t\u00fdch, ktor\u00ed chc\u00fa rozv\u00edja\u0165 svoje digit\u00e1lne, komunika\u010dn\u00e9 a administrat\u00edvne zru\u010dnosti potrebn\u00e9 pri poskytovan\u00ed pou\u017e\u00edvate\u013eskej podpory a tvorbe kvalitnej technickej dokument\u00e1cie. Ide o <strong>vzdel\u00e1vac\u00ed program na z\u00edskanie profesijn\u00e9ho titulu BSc (Bachelor of Science)<\/strong>, ktor\u00fd prep\u00e1ja efekt\u00edvnu komunik\u00e1ciu, pr\u00e1cu s dokumentmi, tabu\u013ekami, prezent\u00e1ciami a n\u00e1strojmi umelej inteligencie. Nau\u010d\u00edte sa pripravova\u0165 a upravova\u0165 elektronick\u00e9 dokumenty a PDF s\u00fabory v Adobe Acrobat a vytv\u00e1ra\u0165 profesion\u00e1lne dokumenty v Microsoft Word. Osvoj\u00edte si spracovanie \u00fadajov, evidenciu po\u017eiadaviek a pr\u00edpravu preh\u013eadov pomocou Microsoft Excel a Google Sheets. <strong>BSc \u0161t\u00fadium spr\u00e1vy helpdesku a technickej dokument\u00e1cie<\/strong> v\u00e1m z\u00e1rove\u0148 pom\u00f4\u017ee vytv\u00e1ra\u0165 a zdie\u013ea\u0165 pracovn\u00e9 dokumenty v Google Docs a pripravova\u0165 prezenta\u010dn\u00e9 \u0161abl\u00f3ny v Microsoft PowerPoint. ChatGPT a DALL-E vyu\u017eijete pri pr\u00edprave textov\u00fdch a obrazov\u00fdch podkladov, n\u00e1vrhoch dokument\u00e1cie a zefekt\u00edvnen\u00ed ka\u017edodenn\u00fdch pracovn\u00fdch \u00faloh. Precvi\u010d\u00edte si tie\u017e zrozumite\u013en\u00fa komunik\u00e1ciu s pou\u017e\u00edvate\u013emi, z\u00edskavanie potrebn\u00fdch inform\u00e1ci\u00ed a odovzd\u00e1vanie postupov a rie\u0161en\u00ed. Program sme vytvorili so zameran\u00edm na <strong>praktick\u00e9 uplatnenie v helpdesku, pou\u017e\u00edvate\u013eskej podpore, spr\u00e1ve technickej dokument\u00e1cie a rozvoj samostatnosti pri rie\u0161en\u00ed pracovn\u00fdch po\u017eiadaviek<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>Po \u00faspe\u0161nom absolvovan\u00ed programu <strong>BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie z\u00edskate diplom s profesijn\u00fdm titulom BSc, akreditovan\u00e9 osved\u010denie a odpor\u00fa\u010danie pre potenci\u00e1lnych zamestn\u00e1vate\u013eov<\/strong>. O va\u0161om \u00faspe\u0161nom ukon\u010den\u00ed vzdel\u00e1vacieho programu z\u00e1rove\u0148 informujeme pribli\u017ene 28 vybran\u00fdch spolo\u010dnost\u00ed. Svoje nov\u00e9 vedomosti a zru\u010dnosti tak m\u00f4\u017eete predstavi\u0165 pri h\u013eadan\u00ed zamestnania, kari\u00e9rnom postupe alebo pri poskytovan\u00ed slu\u017eieb pou\u017e\u00edvate\u013eskej podpory a spr\u00e1vy dokument\u00e1cie. Z\u00edskan\u00e9 kompetencie vyu\u017eijete pri pr\u00edprave pou\u017e\u00edvate\u013esk\u00fdch n\u00e1vodov, pracovn\u00fdch postupov, reportov, formul\u00e1rov, prezenta\u010dn\u00fdch materi\u00e1lov, evidencie po\u017eiadaviek a \u010fal\u0161ej dokument\u00e1cie potrebnej pri ka\u017edodennej prev\u00e1dzke helpdesku.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u0160t\u00fadium programu BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie prebieha plne online a trv\u00e1 spravidla 6 a\u017e 12 mesiacov.<\/strong> Tempo u\u010denia si prisp\u00f4sob\u00edte svojim sk\u00fasenostiam, pracovn\u00fdm povinnostiam a \u010dasov\u00fdm mo\u017enostiam. \u0160tudova\u0165 m\u00f4\u017eete popri zamestnan\u00ed, ve\u010der aj cez v\u00edkendy. Postupne absolvujete vzdel\u00e1vacie moduly, praktick\u00e9 zadania a po\u017eadovan\u00e9 testy a hodnotenia. S\u00fa\u010das\u0165ou ukon\u010denia BSc \u0161t\u00fadia spr\u00e1vy helpdesku a technickej dokument\u00e1cie je <strong>vypracovanie z\u00e1vere\u010dnej pr\u00e1ce na t\u00e9mu, ktorej sa chcete profesijne venova\u0165, a jej obhajoba<\/strong>. M\u00f4\u017eete sa zamera\u0165 napr\u00edklad na n\u00e1vrh syst\u00e9mu evidencie pou\u017e\u00edvate\u013esk\u00fdch po\u017eiadaviek, vytvorenie pou\u017e\u00edvate\u013eskej dokument\u00e1cie, \u0161tandardiz\u00e1ciu pracovn\u00fdch postupov helpdesku alebo zlep\u0161enie spracovania a zdie\u013eania technick\u00fdch dokumentov. Ak chcete z\u00edska\u0165 odborn\u00e9 vedomosti a praktick\u00e9 zru\u010dnosti pre spr\u00e1vu helpdesku, pou\u017e\u00edvate\u013esk\u00fa podporu a tvorbu technickej dokument\u00e1cie, tak toto je ide\u00e1lny online program pre v\u00e1s.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Program BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie<\/strong> v\u00e1s priprav\u00ed na pou\u017e\u00edvate\u013esk\u00fa podporu, tvorbu a spr\u00e1vu technickej dokument\u00e1cie a efekt\u00edvnu pr\u00e1cu s Word, Excel, Adobe Acrobat, Google Workspace a AI n\u00e1strojmi. \u0160t\u00fadium prebieha plne online a po \u00faspe\u0161nom absolvovan\u00ed z\u00edskate profesijn\u00fd titul BSc.","protected":false},"author":4,"featured_media":26692,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false},"product_brand":[],"product_cat":[1032,632],"product_tag":[186,191,725,1082,1193,1195,1205,1216,1241,1242,1243,1244],"class_list":{"0":"post-26140","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-online-kurzy-profesijne-tituly-bsc","7":"product_cat-online-kurzy-profesijne-tituly-mba-mpa-msc-dba","8":"product_tag-administracia-it","9":"product_tag-manazerske-kurzy","10":"product_tag-bsc","11":"product_tag-microsoft-excel","12":"product_tag-adobe-acrobat","13":"product_tag-it-podpora","14":"product_tag-pouzivatelska-podpora","15":"product_tag-helpdesk","16":"product_tag-spravca-helpdesku","17":"product_tag-technicka-dokumentacia","18":"product_tag-microsoft-word","19":"product_tag-chatgpt","21":"first","22":"instock","23":"sale","24":"virtual","25":"sold-individually","26":"taxable","27":"purchasable","28":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.0 (Yoast SEO v25.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Program BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie | VITA<\/title>\n<meta name=\"description\" content=\"Program BSc Spr\u00e1vca Helpdesku a Technickej Dokument\u00e1cie v\u00e1s nau\u010d\u00ed pou\u017e\u00edvate\u013esk\u00fa podporu, dokument\u00e1ciu, Word, Excel a AI. 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