Information about customers is processed in accordance with Section 13, paragraph 1, letter b) of Act No. 18/2018 Coll. on the Protection of Personal Data (“Act”), as amended. By concluding the contract, the interested party agrees to the processing and collection of personal data in the operator’s database until the time of his written expression of disagreement with this processing delivered to the address of the seller’s registered office or to the email gdpr@vita.sk. Responsible person Miroslav Reiter. The operator does not sell the personal data of customers to any other person, with the exception of external carriers to whom personal data is sold for the purpose of delivering related materials. The concluded contract is archived by the seller and is available to the customer.
We know that when using the services of the vita.sk Platform (hereinafter referred to as the “vita.sk Platform” or simply the “Platform”), you share your personal data with us. We are aware of the responsibility that comes with entrusting us with your personal data, and therefore we protect this data in an appropriate manner. We have implemented technical, organizational and operational measures aimed at ensuring the security of your data and protection against its loss or misuse.
The customer agrees that the operator will send him information about current offers, presentations, competitions, etc. to his email. This consent is also confirmed by the customer by actively clicking on the button when sending the order. The customer is entitled to withdraw the consent according to the previous sentence at any time by email to gdpr@vita.sk or by sending a statement of disagreement to the address of the seller’s registered office.
Definition of terms
Personal data are data relating to an identified or identifiable natural person, whereby such a person is a person who can be identified directly or indirectly. This means that data such as your name, surname, email address, telephone number, payment card details are your personal data.
The controller is VITA Academy s.r.o., with its registered office at Tomášikova 50/A 831 04 Bratislava – Nové Mesto district, Company ID: 54 239 516, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, File No.: 157334/B.
The intermediaries are FIO Banka, a. s., Tatra banka a. s., Besteron and Paypal, Inc., which provide payment processing and the online payment gateway service; Google LLC, which provides the calendar, traffic statistics and monitoring of codes (tags) on the site; Sendinblue Inc., which provides information and marketing emails; Livechatoo Inc., which provides online chat on the website; and Functional Software, Inc., Hotjar Ltd., Smartsupp.com, s.r.o. and Datadog Inc., which provide monitoring and analysis of bugs on the website.
The recipients are your contractual partners, depending on your registration. If you register as an Interested Party, your personal data will be provided to the Tutors from whom you order educational services. If you register as a Tutor, your personal data will be provided to the Interested Party and will also be published on the Vita.sk Platform. Payment data is processed only by the above-mentioned intermediary, Fio Banka, a. s, which ensures their security and confidentiality.
What personal data do you process and for what purpose?
The Vita.sk Platform processes your personal data in the event and to the extent to which you have provided us with this data. For example, if you register on the Platform, subscribe to our newsletter or use our contact form. We always process your personal data in accordance with the purpose and legal basis that we have notified you. If you register on the Vita.sk Platform as an Interested Party, we will process your personal data to the extent that you fill out the registration form, or what information about yourself you upload to your profile. At the same time, we process data about which Events you have visited as well as payment data. We do not process information about your credit/debit card such as the card number, expiration date or so-called CVV code. If you create a profile on the Platform and order an Event, we process your personal data based on the performance of the contract. If you register for any Event, we process your personal data to the extent of (Name, Surname and email address) and for the purpose of organizing this Event and your personal data will be provided to the Lecturer who organizes the Event. The legal basis is the fulfillment of contractual obligations that arise based on your order. If you are a Lecturer, we process the personal data about you that you provided to us when registering and concluding the Cooperation Agreement, we also process information about the Events that you organized and information related to individual Events as a reward that is due to you. The legal basis for processing your personal data is the fulfillment of contractual obligations.
If you register for our newsletter to be informed about our offers, we process your full name and email address. The newsletter sending service is provided to us by the supplier, Sendinblue (Brevo), your personal data will therefore be provided to our supplier for the purpose of providing the newsletter service. Our supplier is a processor and is legally and contractually bound to ensure the protection and security of your personal data. We process your personal data based on your consent.
When you contact us via the contact form on our website, your full name and email address, or other personal data that you provide in the contact form, will be processed. Your personal data will be used to answer your query or to provide the advice you are seeking. The basis for the processing of your personal data is your consent.
Whenever the processing of your personal data is based on your consent, your consent is voluntary and you can withdraw it at any time. Withdrawing consent does not affect the lawfulness of the processing of your personal data before its withdrawal. Unfortunately, we will not be able to provide you with some of our services for which we need your personal information if you do not provide us with consent. For more information on how to withdraw consent, please see the chapter “What are your rights” below.
We will retain your personal data for as long as you use our services. As a general rule, we will delete your personal data after we have ceased to provide you with our services, unless applicable generally binding legal regulations oblige us to process and/or store your data for a longer period. If you request the deletion of your personal data or withdraw your consent to the processing of your personal data and we are not obliged to process and/or store the data under applicable regulations, we will delete it within 30 days of your request.
What are your rights?
Under EU data protection law, you are entitled to various rights that help you control the use and processing of your personal data. You are entitled to be informed about which personal data concerning you are processed, for what purpose, on what legal basis, to whom your data is disclosed. All this information will be provided to you, of course, free of charge, usually within 30 days of your request.
You have the right to have your personal data corrected or erased if it is inaccurate, incomplete or outdated. If your processing of personal data is not in accordance with applicable law, or if the personal data already processed is incomplete or inaccurate, you can of course request the correction, erasure or blocking of your personal data. You can also, given your particular situation and for compelling legitimate reasons, object to the processing of your personal data, including profiling based on legitimate interest. You always have the right to object to the processing of your personal data if these are processed for direct marketing purposes. You have the right to receive the personal data that we process about you based on consent and/or a contract and are processed by automated means, in a structured, commonly used and machine-readable format. In the event of long-term inactivity of the account and inactive annual subscription for 3 months or more, the account may be blocked and deleted. The accounts are the sole property of the operator.
If you want to exercise your rights, simply send us an email with a request. If you do not wish to receive our information newsletters, you can also use the unsubscribe link that you will find at the bottom of each newsletter. If you wish to delete your user account, you can do so in your profile on the Settings tab in the Delete account section.
In case of our non-compliance with your request, you can file a complaint with the Office for Personal Data Protection of the Slovak Republic, using the contact details published here: https://dataprotection.gov.sk/uoou/sk/node/148.
Cookie statement
What are cookies?
To better understand what services are valuable to our customers, we use “cookies”. Cookies are small pieces of data stored in the browser directories of your computer or mobile device while you are browsing certain websites. Cookies allow the web server to remember your actions and preferences (such as login information, language, font size and other display preferences) over a period of time, so that you do not have to enter them repeatedly when you return to a website or surf from one website to another. Cookies are designed and used to improve your user experience by allowing websites to recognize your device and also to help you navigate the website. Cookies may also record other information, such as the number of visitors to the website and the most frequently visited sections of the website. They are also used to show you advertising and website content that is relevant to you based on your interests and needs. All common browsers allow you to manage cookies within their settings. For more information about cookies and how to manage them, visit www.aboutcookies.org.
How do we use cookies?
To expand the range of functions of the website and to make the use more convenient for the user, so-called cookies are used. The user has the option of preventing cookies from being stored on the user’s computer by using the appropriate settings in the browser. The website uses the Google Remarketing function for online advertising. Remarketing makes it possible to re-address a user who has already visited the website and to display advertising content specifically targeted to the interests expressed during these previous visits. Third-party suppliers (including Google) display our advertisements on websites on the Internet. Visitors can opt out of the use of Google cookies by visiting the Google website https://www.google.com/settings/ads.
We use cookies on our website to ensure that you have a pleasant and reliable experience when visiting the www.vita.sk website. The use of cookies allows you to fully use all the available functions of this website.
Consent
By giving your consent/using our website, you accept that cookies are used in accordance with these rules. By using our website, your web browser automatically accepts cookies unless you have changed your browser settings. If you do not agree to the use of cookies, you must disable cookies in your browser settings or refrain from visiting this website. Please note that if you do not agree to the storage of cookies, you may not be able to use certain functions of this website.
What cookies do we use?
- WordPress cookie – important for the basic functionality of our website, web and content management system
- Order cookie – important for repeated orders without the need to fill in data
- Google Analytics – information about the normal use of our websites
- Google Analytics: conversion – allows us to analyze the performance of various sales channels
- Google Analytics: tracking – in combination with conversion, they help analyze the performance of various sales channels
- Google Analytics: remarketing – we use them to personalize the content of ads and their relevant advertising targeting
- Google Ads: conversion – allows us to analyze the performance of various advertising campaigns
- Google Ads: remarketing – we use them to personalize the content of ads and their relevant advertising targeting
- Facebook: remarketing – we use them to personalize the content of ads and their relevant targeting
- Smartsupp: tracking – in combination with conversion actions and goals, they help analyze the performance of various sales channels and, if you use chat, they remember your data and information about the subpages you visit